Refund Policy
Thank you for choosing CosmoLime for your online learning needs. We value your trust and strive to provide the best possible service to our customers. Please carefully review our refund policy outlined below before making a purchase. By enrolling in our courses, you acknowledge and agree to the terms set forth herein.
Non-Refundable Policy:
- All Sales Final: Once a course has been purchased from CosmoLime.com, all sales are considered final and are non-refundable. We uphold this policy to maintain fairness and consistency for all customers.
- No Exceptions: CosmoLime does not make exceptions to our refund policy under any circumstances. We understand that situations may arise that prompt a request for a refund, however, we are unable to accommodate such requests due to the nature of our digital products.
- Course Access: Upon purchase, customers gain immediate access to our comprehensive course materials. As such, refunds cannot be granted based on the completion or partial completion of the course, or the duration of time spent accessing the course content.
- Course Expiry: It is important to note that course access may be subject to an expiration date, as specified at the time of purchase. Customers are responsible for completing the course within the allotted timeframe, as refunds will not be provided for expired courses.
- No Transferability: Course purchases are non-transferable and may not be assigned or resold to another individual. Refunds will not be issued for unauthorized use or sharing of course materials.
Cancellation Policy:
- Cancellation of Courses: In rare instances, CosmoLime reserves the right to cancel or withdraw courses due to unforeseen circumstances. In such cases, affected customers will be promptly notified and provided with alternative options or compensation as deemed appropriate by CosmoLime.
- Technical Issues: We understand that technical issues or disruptions to course delivery may occur from time to time. Rest assured, CosmoLime is committed to resolving such issues promptly. However, refunds will not be provided for technical incidents beyond our control.
Contact Us:
Should you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to our dedicated customer support team at support@cosmolime.com. We are here to assist you and address any inquiries you may have in a timely and professional manner.
Policy Updates:
CosmoLime reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates to ensure compliance.
Thank you for your understanding, cooperation, and continued support of CosmoLime. We appreciate the opportunity to serve you as you embark on your journey of learning and growth.
Sincerely,
CosmoLime